· WHERE IS YOUR ORIO AL SERIO CAR PARK?
Our car park is on via Emilia 27 – 29, 24052 Azzano San Paolo (Bergamo). (gps coordinates: LAT 45.659947 LONG 9.699211).
Once you have completed your online booking you can print your voucher, which contains a detailed map and directions on how to get to the car park.
· WHERE DOES THE SHUTTLE BUS STOP?
The shuttle bus leaves from outside the car park reception building and stops directly opposite the ‘Departures’ terminal.
· HOW OFTEN DOES THE SHUTTLE BUS LEAVE AND HOW LONG DOES IT TAKE TO GET TO THE TERMINAL?
The shuttle bus doesn’t operate to a set timetable, so we can pick you up at the exact time you need. The journey takes about 3 minutes.
· WHERE AND HOW DO I FIND THE SHUTTLE BUS AFTER MY RETURN FLIGHT?
When you exit the Terminal, just call the number provided when you booked. Normally the bus will be already waiting for you, but if not it will be with you in a matter of minutes.
· IS THE SHUTTLE SERVICE ALWAYS OPERATIONAL?
Yes, our (free!) shuttle service is available 24/7. Shuttles are scheduled according to the departures and arrivals time.
· WHAT HAPPENS IF MY FLIGHT IS DELAYED?
For our clients’ satisfaction, the car park never closes and we are always available to welcome you and at any time of the day and night.
· HOW DO I RECOGNIZE YOUR STAFF AT THE AIRPORT?
Our shuttle services are branded with our logo and the logo of our partners.
· DO I HAVE TO BOOK ONLINE? OR CAN I USE THE CAR PARK WITHOUT A RESERVATION?
By booking online you are guaranteed a space at the car park at any time of the year. Users who book in advance are also entitled to the various promotions and discounts we run throughout the year.
· DO I HAVE TO LEAVE MY CAR KEYS AT THE CAR PARK?
Yes you do, for logistics purposes.
· CAN I BENEFIT FROM SPECIAL RATES AT THE CAR PARK?
Yes, if you show one of our vouchers Low Cost Parking upon your arrival: ask your favorite travel agent for more info!
· I WORK FOR A COMPANY: CAN WE HAVE A CONVENTION WITH SPECIAL RATES?
It is possible to establish conventions with special rates and discounts for all employees. For more info please email: email@example.com
· HOW DO I PAY? WHICH METHODS OF PAYMENT ARE ACCEPTED?
Online payment allows all major payment methods. If you want to pay directly at the car park, we accept: bancomat, cash and all major electronic payment methods.
· DO I PAY WHEN I ARRIVE OR WHEN I LEAVE?
You can choose to pay when you book or when you leave your car park.
· WHAT ARE THE OPENING HOURS OF THE CAR PARK?
The car park is open from 05:00 until 23:30, 7 days a week, 365 a year.