FAQs Barcelona Port
WHERE IS YOUR BARCELONA CAR PARK?
Our car park is on carretera del Mig 267, 08907, L'Hospitalet de Llobregat, Barcelona, (GPS Coordinates: 41.349466, 2.093914). Once you have completed your online booking you can print your voucher, which contains a detailed map and directions on how to get to the car park.
WHERE DOES THE SHUTTLE BUS STOPS?
The shuttle bus leaves from outside the car park reception building and stops directly on the port.
HOW OFTEN DOES THE SHUTTLE BUS LEAVE AND HOW LONG DOES IT TAKE TO GET TO THE PORT?
Transfers will be made every day of the week at the following times:
From the parking lot to the port: 10, 12 hours and 14 hours
From the port to the parking lot: 10:30 am, 12:30 am and 2:30 pm / call by phone after leaving the ship and we will pick you up.
WHERE AND HOW DO I FIND THE SHUTTLE BUS AFTER MY RETURN?
When you exit the Ship, just call the number provided when you booked. Normally the bus will be already waiting for you, but if not it will be with you in a matter of minutes.
IS THE SHUTTLE SERVICE ALWAYS OPERATIONAL?
Yes, the service works 24 hours a day, every day of the week.
WHAT HAPPENS IF MY SHIP IS DELAYED?
If your ship is delayed we guarantee you will be able to collect your vehicle for no extra cost.
HOW DO I RECOGNIZE YOUR STAFF AT THE PORT?
Our shuttle services are branded with our logo and the logo of our partners.
DO I HAVE TO BOOK ONLINE? OR CAN I USE THE CAR PARK WITHOUT A RESERVATION?
By booking online you are guaranteed a space at the car park at any time of the year. Users who book in advance are also entitled to the various promotions and discounts we run throughout the year.
DO I HAVE TO LEAVE MY CAR KEYS AT THE CAR PARK?
The vehicle will be closed directly by the customer, who can take the keys. However, for stays of 15 or more days, the user will be asked to leave the keys in custody to facilitate the logistics management of the parking lot.
HOW DO I PAY? WHICH METHODS OF PAYMENT ARE ACCEPTED?
Debit and Credit Card. (Visa and Mastercard)
WHAT ARE THE OPENING HOURS OF THE CAR PARK?
Parking is open 24 hours a day, 7 days a week, 365 days a year.
DO WE HAVE ANY INSURANCE?
The price of the parking ticket includes liability insurance, against theft and fire.
IS THE SHUTTLE SERVICE TO THE PORT FREE?
Yes, the shuttle service is totally free.
How far in advance should the reservation be made?
Reservations for the port will be made 24 hours in advance.