FAQs Palma de Mallorca Airport
WHERE IS YOUR PALMA DE MALLORCA CAR PARK?
Our car park is on Calle Camp Franc, 2, Pol. Ind. Can Pastilla, 07610 Palma, (Coordenadas GPS: 39.537356, 2.734768). Once you have completed your online booking you can print your voucher, which contains a detailed map and directions on how to get to the car park.
WHERE DOES THE SHUTTLE BUS STOP?
we will be waiting for you at the meeting point at the airport
HOW OFTEN DOES THE SHUTTLE BUS LEAVE AND HOW LONG DOES IT TAKE TO GET TO THE TERMINAL?
The shuttle bus doesn’t operate to a set timetable, so we can pick you up at the exact time you need. The journey takes about 5 minutes.
WHERE AND HOW DO I FIND THE SHUTTLE BUS AFTER MY RETURN FLIGHT?
For your return pick-up, take our courtesy shuttle bus by exiting the arrivals terminal between gates B and C. Then, take the moving walkways towards the Parking lot. After passing the taxi rank, our courtesy shuttle bus will be waiting for you on the right-hand side.
IS THE SHUTTLE SERVICE ALWAYS OPERATIONAL?
Yes, the service works from 7:00 to 24:00 every day of the week, it is synchronized with the departure and arrival times of the flights.
WHAT HAPPENS IF MY FLIGHT IS DELAYED?
The car park operates the same opening hours as the airport. If your flight is delayed ,you will have up to two hours from the time stated in the contract to pick up your car at no extra cost. After these two hours, you will have to pay an extra day.
HOW DO I RECOGNIZE YOUR STAFF AT THE PORT?
Our shuttle services are branded with our logo and the logo of our partners.
DO I HAVE TO BOOK ONLINE? OR CAN I USE THE CAR PARK WITHOUT A RESERVATION?
By booking online you are guaranteed a space at the car park at any time of the year. Users who book in advance are also entitled to the various promotions and discounts we run throughout the year.
DO I HAVE TO LEAVE MY CAR KEYS AT THE CAR PARK?
The user could be asked to leave the keys in custody to facilitate the logistics management of the parking lot.
HOW DO I PAY? WHICH METHODS OF PAYMENT ARE ACCEPTED?
Debit and Credit Card. (Visa and Mastercard)
WHAT ARE THE OPENING HOURS OF THE CAR PARK?
Parking is open from 07:00am to 24:00, 7 days a week, 365 days a year.
DO WE HAVE ANY INSURANCE?
The price of the parking ticket includes liability insurance
IS THE SHUTTLE SERVICE TO THE AIRPORT FREE?
Yes, the shuttle service is totally free.